The first 24 hours after a fire is a critical time period. Fast action by a qualified fire damage restoration company is vital in order to put a stop to the secondary damage caused by the smoke, heat and water from the fire. The sooner the restoration process can begin, the less costly and more successful it will be.
Fire damage restoration entails the total cleanup of your property and possessions and returning them to their pre-incident condition. This is properly done by trained and certified technicians using special equipment and cleaning products. Since extinguishing the fire requires large amounts of water, fire damage restoration also involves cleaning up water damage.
Fast, Expert and Caring Service
Fire Damage Recovery is a division of Water Damage Recovery. For nearly two decades, we have provided fast, caring and expert service to over 22,000 residential and commercial property owners.
We understand that the restoration process can be a traumatic experience. We are committed to delivering fast, high-quality service to help you return to your normal life as quickly as possible.
Knowledgeable, certified experts
All of our technicians are certified by the IICRC, the Institute of Inspection, Cleaning and Restoration Certification, an international, non-profit certification and standard-setting organization. This certification ensures that our technicians are highly knowledgeable in the restoration techniques required to safely and competently return your property and belongings to their pre-incident condition.
The field of fire damage restoration is ever-evolving. We stay up-to-date on the latest restoration technology and techniques in order to maintain the strictest Indoor Environmental Quality (IEQ) standards.
Response in 60 to 90 minutes 24/7
It’s vital to take quick action within the first 24 hours of a fire incident in order to put a stop to the ongoing secondary damage caused by the acidic particles of smoke and soot, which can cause costly harm to your property and belongings as well as serious health problems. Water damage, the result of the fire department’s fire suppression efforts, must be cleaned up right away before mold starts growing.
We respond to phone calls within 60 to 90 minutes—24 hours a day, 7 days a week. We will immediately dispatch a technician, who will arrive at your property quickly to assess the damage and give you a free estimate.
Caring, quality service
We are a family-owned company that is dedicated to giving personal, fast customer service to everyone we serve. After all, we know you’re anxious to get back to normal as quickly as possible after a fire incident.
What sets us apart is our compassionate team. Our technicians take pride in being a part of a team that saves property and relieves emotional distress.
You will have a dedicated Project Manager who will work closely with you and your insurance company to help make sure the cleanup and restoration operation is as fast, efficient and safe as possible.
We will also help you arrange any additional services for reconstruction or replacement that you may need.
We were awarded the 2012 Angie’s List “Super Service” award for customer service.
Guaranteed fire damage services
We guarantee full satisfaction with our fire and smoke damage services, as we do for all of our services.
Who we help
We serve a wide range of residential and commercial clients as well as insurance companies.
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Residential properties
We understand how traumatic a home fire can be. We work closely with homeowners and property managers along with the insurance company to make sure the total cleanup and restoration operation is as fast, efficient and safe as possible.
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Commercial properties of any size
We help restore commercial properties of all kinds including stores, offices, warehouses and large commercial buildings. There is no size limit to the commercial properties we can handle.
Our goal is to help get businesses back into full operation as quickly as possible with minimal capital expenditures and minimal interruption.
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Insurance agents and adjustors
We have well over 15 years of experience working directly with insurance companies. We work very closely with insurance adjusters from start to finish, taking care to thoroughly document the job with photos and any other documentation deemed necessary to expedite the insurance claims process.
Areas we serve
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- Pleasanton
- Livermore
- Oakland
- San Rafael
- Marinwood
- Novato
- Petaluma
- Rohnert Park
- Santa Rosa
- El Cerrito
- San Pablo
- Vallejo
- Fairfield
- Vacille
- Alameda
- San Leandro
- Hayward
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- Fremont
- Saratoga
- Los Gatos
- San Jose
- Alameda
- Hayward
- Fremont
- Milpitas
- Vacaville
- Saratoga
- Pleasanton
- Castro Valley
- Hayward
- Livermore
- Ulmara
- San Francisco
- Daly City
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- San Bruno
- San Mateo
- Berkeley
- Richmond
- San Pablo
- San Rafael
- Concord
- Walnut Creek
- Pleasant Hill
- Palo Alto
- Vallejo
- Martinez
- San Rafael
- Fairfax
- Mill Valley
- Woodacre
Choosing a fire recovery contractor
To make an appointment, call 209.266.2656 or click here to request an appointment online.